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PRIVACY POLICY

At Lux Events Agency, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information from you in a variety of ways, including when you visit our website, fill out a contact form, or engage with our services. The types of information we may collect include:

  • Personal Identification Information: Name, email address, phone number, mailing address, and other contact details.

  • Non-Personal Identification Information: Browser type, device type, IP address, referral source, and usage data about your interaction with our website.

  • Payment Information: If you make a purchase, we collect your payment details (e.g., credit card number) through secure third-party processors.

2. How We Use Your Information

The information we collect is used to:

  • Provide, operate, and improve our services.

  • Respond to your inquiries or requests.

  • Process transactions and manage payments.

  • Send periodic emails, including promotional offers or updates related to your services.

  • Personalize your experience on our website.

  • Improve customer support and communication.

3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your information with trusted third-party vendors and service providers who assist us in operating our website and delivering our services.

  • Legal Compliance: We may disclose your information if required by law or in response to valid legal requests (e.g., court order, subpoena).

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us track site usage and preferences. You can control cookie settings through your browser, but please note that disabling cookies may impact the functionality of certain features on our site.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

7. Your Data Rights

Depending on your location, you may have the right to:

  • Access and update your personal information.

  • Request deletion of your personal data.

  • Object to or restrict certain processing of your personal information.

  • Withdraw consent where consent is the legal basis for processing.

If you wish to exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: info@luxeventsagency.com

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